Shoppers walking past market stalls in India. Photo: Zoshua Colah / Unsplash
Practice 03

IPR & Brand Protection

Counterfeits and diverted stock take revenue and put customers at risk. We find the source and help you shut it down.

Our approach

Brand protection works when the field and the desk work together. Our investigators survey markets, buy the product and trace it to the people who make it; our analysts watch marketplaces and social channels; and both feed one record that stands up in a raid, a takedown or a courtroom.

When clients call us

  • 01Fake products found in the market
  • 02Unusual price drops in a territory
  • 03Customer complaints about quality
  • 04Look-alike packaging or marks
  • 05Fake dealership or recruitment websites
  • 06Stock leaking across territories
Each service, explained

When you need it, what we do and what you receive.

Every engagement is scoped in writing before work begins. These are the services clients most often combine.

03.01

Market surveys and test purchases

Field surveys and test buys that map where fakes and look-alikes are sold.

When you need it

You suspect fakes, look-alikes or refills in the market, but do not know where or how much.

What we do

  • City and channel sampling plans
  • Covert test purchases with a documented chain of custody
  • Product and packaging comparison against genuine stock
  • Market maps by territory and channel

What you receive

A quantified picture of infringement by market, backed by evidence.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
03.02

Source investigations

Tracing counterfeit supply back to the manufacturers, printers, packers and warehouses.

When you need it

Fakes are confirmed, and you need the people and premises behind them.

What we do

  • Tracing supply from retailer to wholesaler and beyond
  • Identifying manufacturers, printers, packers and warehouses
  • Surveillance and discreet source enquiries
  • Evidence packs for enforcement

What you receive

Identified sources and an actionable enforcement plan.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
03.03

Raid and enforcement support

Working with police and counsel on raids, seizures and evidence that holds up.

When you need it

You are ready to act against a source or a distribution point.

What we do

  • Coordination with police and counsel
  • Pre-raid verification of premises and stock
  • On-site support and seizure documentation
  • Post-raid follow-up and case tracking

What you receive

Seizures and cases supported by evidence that holds up in court.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
03.04

Online and marketplace monitoring

Detection and takedown of infringing listings, sellers, social pages and domains.

When you need it

Infringing listings, sellers and social pages are selling your brand online.

What we do

  • Monitoring of marketplaces and social commerce
  • Seller profiling and repeat-offender linking
  • Takedown notices and escalation
  • Reporting on removal rates and re-listing

What you receive

Fewer infringing listings, and a record of every takedown.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
03.05

Grey-market and diversion checks

Tracking stock that leaves authorised channels, territories or price bands.

When you need it

Stock is leaving authorised channels, territories or price bands.

What we do

  • Batch and code tracing from plant to point of sale
  • Distributor and dealer stock checks
  • Price-band monitoring across territories
  • Identification of the partners who divert

What you receive

Evidence of where diversion happens and who is responsible.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
03.06

Trademark and design infringement

Evidence for infringement and passing-off actions, with monitoring after the case.

When you need it

A competitor or seller is using a mark, design or trade dress that confuses your customers.

What we do

  • Evidence of use, sale and customer confusion
  • Investigator affidavits for proceedings
  • Support to counsel through the case
  • Monitoring after the order

What you receive

Evidence for infringement and passing-off actions that counsel can rely on.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
03.07

Domain and INDRP proceedings

Action against websites misusing your marks, including fake dealership and recruitment sites.

When you need it

Fake websites, dealership offers, helplines or recruitment portals misuse your brand and take customers' money.

What we do

  • Detection of look-alike domains, ads, helplines and map listings
  • Evidence of the scheme and its payment trail
  • INDRP complaints and hosting takedowns
  • Public advisories for customers and dealers

What you receive

Fake sites taken down and customers protected.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
03.08

Supply-chain investigations

Tracing leakage, diversion and refilling from plant to retailer, reconciling dispatches against sales.

When you need it

Leakage, refilling or re-bagging is happening somewhere between your plant and the retailer.

What we do

  • Reconciliation of dispatches, receipts and sales
  • Transporter and depot checks
  • Detection of refilling and re-bagging points
  • Control recommendations

What you receive

Leakage points identified, evidenced and closed.

This is a summary of the service. For a deeper understanding of how it would work for your organisation, please reach out to us.

Talk to a BDI partner
Method

From first sighting to a clean market

  1. 01DetectMarket sweeps, online monitoring and tip-offs show where infringing goods appear.
  2. 02VerifyTest purchases and product analysis confirm what is fake and who is behind it.
  3. 03EnforceRaids, seizures, takedowns and legal action against the source.
  4. 04MonitorRepeat sweeps confirm the market stays clean and catch re-entry.
Platforms behind this practice

The technology that keeps the record.

Each of these services can run on a BDI governance platform, so evidence, deadlines and outcomes sit in one place.

Start a confidential conversation

Tell us what you are seeing. We will tell you how we would find out.